At Bridgewater Partners, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and what rights you have. We aim to be transparent and straightforward - no hidden surprises.
Bridgewater Partners is based in Tauranga, Bay of Plenty, New Zealand. This policy applies to all interactions with our website, services, and communications.
Who we are
Bridgewater Partners provides technology consulting, AI transformation, and readiness audit services for New Zealand businesses. If you have any questions about this policy, you can reach us at:
- Email: info@bridgewaterpartners.co.nz
- Phone: 021 772 361
- Location: Tauranga, Bay of Plenty, New Zealand
What information we collect
We collect personal information in a few different ways, depending on how you interact with us:
Contact forms and enquiries
When you fill out a contact form on our website or get in touch by email or phone, we collect the information you provide. This typically includes your name, email address, phone number, business name, and the details of your enquiry.
AI Readiness Quiz
If you complete our AI Readiness Quiz, we collect the answers you provide along with any contact details you submit to receive your results. This helps us understand your business context and provide relevant recommendations.
Booking and scheduling
When you book a discovery call or consultation through our scheduling tools (such as Calendly or similar booking platforms), those services collect your name, email, and any notes you include. We receive this information to prepare for your meeting.
Website analytics
We use Google Analytics to understand how visitors use our website. This collects anonymised data such as pages visited, time spent on site, referring sources, browser type, and general geographic location. This data is aggregated and does not personally identify you.
How we use your information
We use the information we collect for the following purposes:
- To respond to your enquiries - When you get in touch, we use your contact details to reply and follow up
- To deliver our services - If you engage us for consulting, audits, or implementation work, we use your information to manage the engagement
- To provide quiz results - If you complete our AI Readiness Quiz, we use your responses to generate and deliver your personalised results
- To improve our website - Analytics data helps us understand what content is useful and how to improve the experience for visitors
- To send relevant communications - If you opt in, we may send occasional updates about our services, insights, or events. You can unsubscribe at any time
We do not sell your personal information to third parties. We do not use your information for purposes unrelated to those described above.
Third-party services
We use a small number of trusted third-party services to operate our website and business. These include:
- Google Analytics - For website usage analytics. Google's privacy policy applies to data they collect. You can opt out using the Google Analytics Opt-out Browser Add-on
- Calendly (or similar booking tools) - For scheduling discovery calls and consultations. Their own privacy policies govern data collected through their platforms
- Vercel - Our website hosting provider. They may collect standard server logs including IP addresses
We only work with service providers that maintain reasonable privacy and security practices.
Cookies
Our website uses cookies - small text files stored on your device - to support analytics and basic site functionality.
- Analytics cookies - Set by Google Analytics to understand how visitors interact with our site. These are anonymised and help us improve the experience
- Essential cookies - May be used for basic website functionality such as remembering your preferences
You can control cookies through your browser settings. Disabling cookies may affect some website features, but the core content will remain accessible.
New Zealand Privacy Act 2020
We operate in compliance with the New Zealand Privacy Act 2020. This means we are committed to the Information Privacy Principles, which govern how we collect, store, use, and disclose personal information.
In particular:
- We only collect information that is necessary for a lawful purpose connected to our business
- We collect information directly from you wherever possible
- We take reasonable steps to ensure information is accurate, complete, and up to date
- We store information securely and protect it from unauthorised access, use, or disclosure
- We provide you with access to your personal information on request
Data retention
We retain your personal information only for as long as it is needed to fulfil the purposes described in this policy, or as required by law. Specifically:
- Enquiry and contact details - Retained for up to 24 months after our last interaction, unless we have an ongoing business relationship
- Client engagement records - Retained for 7 years in line with New Zealand tax and business record-keeping requirements
- Quiz responses - Retained for up to 12 months
- Analytics data - Governed by Google Analytics data retention settings, typically 14 months
When information is no longer needed, we securely delete or anonymise it.
Your rights
Under the Privacy Act 2020, you have the right to:
- Access your personal information that we hold
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to any legal obligations we may have to retain it
- Withdraw consent for any communications you have opted into
To exercise any of these rights, contact us at info@bridgewaterpartners.co.nz or call 021 772 361. We will respond to your request within 20 working days, as required by the Privacy Act.
Complaints
If you believe we have breached your privacy, please contact us first so we can try to resolve the issue directly. If you are not satisfied with our response, you can lodge a complaint with the Office of the Privacy Commissioner.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
- Email: info@bridgewaterpartners.co.nz
- Phone: 021 772 361
- Location: Tauranga, Bay of Plenty, New Zealand