These Terms of Service ("Terms") govern your use of the Bridgewater Partners website and the services we provide. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.
Bridgewater Partners is based in Tauranga, Bay of Plenty, New Zealand.
Our services
Bridgewater Partners provides technology consulting and AI transformation services for New Zealand businesses. Our services include, but are not limited to:
- AI Readiness Audits - Structured assessments of your business operations, technology, data, and team to identify where AI and automation can deliver measurable value
- Technology consulting - Strategic advice on technology adoption, systems integration, and digital transformation
- AI transformation and implementation - Guided implementation of AI solutions, workflow automation, and custom technology builds
- Training and enablement - Workshops, documentation, and hands-on training to help your team adopt and manage new technology
The specific scope, deliverables, and timelines for any engagement will be outlined in a separate proposal or statement of work agreed upon by both parties before work begins.
Use of our website
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable New Zealand law
- Attempt to gain unauthorised access to any part of the site or its systems
- Use automated tools to scrape, copy, or reproduce our content without permission
- Interfere with the proper functioning of the website
We reserve the right to restrict access to the website at any time without notice.
No guarantee of outcomes
While we work diligently to deliver high-quality advice and solutions, we cannot guarantee specific business outcomes, results, or return on investment. Technology and AI projects involve variables beyond our control, including your team's adoption of recommendations, market conditions, data quality, and third-party systems.
Any projections, estimates, or case study results shared on our website or in proposals are illustrative. They are based on our experience and analysis, but actual results may vary. Past performance for other clients does not guarantee similar results for your business.
Intellectual property
Our intellectual property
All content on the Bridgewater Partners website - including text, graphics, logos, design, code, and multimedia - is the property of Bridgewater Partners or our licensors and is protected by New Zealand and international intellectual property laws.
You may not reproduce, distribute, or create derivative works from our website content without prior written permission.
Client deliverables
Upon full payment, you own the deliverables we create specifically for your engagement (such as audit reports, roadmaps, and custom-built solutions). We retain ownership of our underlying methodologies, frameworks, tools, and any pre-existing intellectual property used in delivering our services.
We may reference the general nature of our work (without disclosing confidential details) in case studies or marketing materials unless you request otherwise in writing.
Payment terms
All fees for our services are outlined in the relevant proposal or statement of work. Unless otherwise agreed:
- Services are invoiced upon completion of each milestone or as specified in the proposal
- Payment is due within 14 days of the invoice date
- All amounts are in New Zealand Dollars (NZD) and are exclusive of GST unless stated otherwise
- Late payments may incur interest at a rate of 1.5% per month on the outstanding balance
If payment is significantly overdue, we reserve the right to pause or suspend work until the outstanding balance is settled.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during an engagement. This includes business data, strategies, financial information, technical specifications, and any other information reasonably understood to be confidential.
Confidentiality obligations do not apply to information that:
- Is or becomes publicly available through no fault of the receiving party
- Was already known to the receiving party before disclosure
- Is independently developed without reference to the confidential information
- Is required to be disclosed by law or regulatory authority
Confidentiality obligations survive the termination of any engagement and remain in effect for a period of two years unless otherwise agreed in writing.
Limitation of liability
To the maximum extent permitted by New Zealand law:
- Bridgewater Partners' total liability for any claim arising from our services is limited to the total fees paid by you for the specific engagement giving rise to the claim
- We are not liable for any indirect, incidental, consequential, or special damages, including lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages
- We are not responsible for any loss or damage arising from your reliance on advice, recommendations, or deliverables where you have not followed our guidance, or where external factors beyond our control have materially affected the outcome
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under New Zealand law, including under the Consumer Guarantees Act 1993 where applicable.
Termination
Either party may terminate an engagement by providing 14 days' written notice to the other party. Upon termination:
- You are responsible for payment of all services rendered up to the date of termination
- We will deliver any completed or in-progress deliverables for which payment has been received
- Confidentiality obligations continue to apply as described above
We reserve the right to terminate an engagement immediately if there is a material breach of these Terms by either party.
Indemnification
You agree to indemnify and hold harmless Bridgewater Partners, its directors, employees, and contractors from any claims, losses, or damages arising from your breach of these Terms, your misuse of our deliverables, or any third-party claims related to your use of our services.
Third-party tools and services
Our services may involve recommending, integrating, or working with third-party software, platforms, or services. We are not responsible for the performance, availability, security, or terms of any third-party tools. Your use of such tools is subject to their respective terms and conditions.
Governing law
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of New Zealand.
Before pursuing formal legal proceedings, both parties agree to make a genuine effort to resolve any dispute through direct negotiation or mediation.
Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
For significant changes that affect existing engagements, we will make reasonable efforts to notify affected clients directly.
Contact us
If you have any questions about these Terms, please get in touch:
- Email: info@bridgewaterpartners.co.nz
- Phone: 021 772 361
- Location: Tauranga, Bay of Plenty, New Zealand